Pacific Gardens’ staff is often asked questions about assisted living and memory support. Some answers to the most frequently asked questions are below. Should you have further questions, please do not hesitate to contact us.


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What are the most important things to ask about when looking for an assisted living or memory support community for a loved one?

What is the community’s mission statement?  Note that every community should have a mission statement that tells you about their philosophy.  At Pacific Gardens, it is:  “Enrich the lives of everyone who passes through our doors.”

How does the community feel?  At Pacific Gardens it is our goal to assure IT FEELS LIKE HOME.

What is assisted living?

Assisted living is a long-term care option for seniors. It bridges the gap between living independently and living in a nursing home. It is a combination of independent living and care. Amenities include meals and snacks, housekeeping, laundry, transportation, activities and exercise, 24-hour staffing with personal assistance available such as bathing, dressing and medication management. Assisted Living allows elders to live as independently as possible while providing the peace of mind associated with a support team.

What is Memory Support?

Memory support is a long-term care option for elders with dementia. Amenities include meals and snacks, housekeeping, laundry, exercise, 24-hour staffing, personal care assistance and medication management. Activities in Memory Support are specifically designed to allow for resident’s cognition level. Specialized security equipment helps ensure resident safety. Families can have peace of mind knowing that their loved one is in a caring safe environment.

Who pays for assisted living or memory support?

Both assisted living and memory support are private pay. Long-term care insurance may cover assisted living and memory support. Medicare does not cover any of these fees. If qualified there may be veteran’s benefits available.

How do I choose the right assisted living or memory support community for my loved one?

A community’s philosophy and practice are very important. Is the community’s practices resident-centered? Are there well-trained qualified staff? Does the community feel warm and inviting? How long will the community keep the resident as their health or mental condition deteriorates? Will they keep the resident until end of life? Or will the resident have to move?

What Other Things Should I Think About?

Make an honest assessment of your loved one’s physical and mental needs, lifestyle and finances. How close is the community to those who will be visiting the most? Is the food good? Are the activities interesting and fun? Talk with residents and their families. Talk with staff. Do the residents like the community? Are there things they don’t like? Is the staff friendly? Are they knowledgeable? Is the community a good fit for you or your loved one?

Mom is in Assisted Living but is withdrawing and showing signs of dementia. She’s not yet ready for Memory Support. What does Pacific Gardens do to help her?

Pacific Gardens has a special activity program in Assisted Living called SOAR. SOAR is designed for residents who are withdrawing and who have beginning dementia. It’s a great in-between solution! (See our SOAR program)

How do I get Mom to her doctor appointments?

We have our own van. Tuesdays and Thursdays are reserved to take residents to medical appointments and picked them up! The van is handicapped equipped so it can take residents with walkers and wheelchairs.

Mom always had a weekly beauty salon appointment. How can she get to the salon?

Pacific Gardens has its own beauty salon. An independent operator comes once a week. She does hair, manicures and pedicures. All Mom needs to do is make an appointment at the front desk.

Sometimes it’s hard for all of us to get together to see Mom. Is there a way we can arrange that?

Pacific Gardens has a Prime Rib Dinner Special the third Sunday of every month. This is a nice way for everyone to get together to visit while having a great meal. Just make a reservation at the front desk.

Mom’s birthday is coming up and we would all like to celebrate together at Pacific Gardens. How can we do that?

Pacific Gardens has a private dining room so everyone can celebrate with a special meal. We also have a movie theatre that can be reserved. Call the front desk to make arrangements.